Navigating your Licensee Account: Case Processing
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- Once you have used the Assign function to accept your cases, they are now considered In Process, and can be viewed using the In Process tab.
- Case is filed, case numbers/court dates received, court hearing, and court result.
- You may use this function to communicate with the client via the Attorney Notes for Client section, or you may make notes that are visible only to you by using the Internal Attorney Notes section. Click on the Defendant’s name, and you will find these boxes at the bottom of the File Eviction page.
- When you are ready to file the cases with the court, use the Select box for one or multiple cases per county, and click the Print box located in the Cases View under your In Process tab. Select the forms you require, and click View. Each form for each case you have selected will pre-populate the case information. Print your forms and file with the court.
- In the Cases View under In Process, you may enter case numbers individually by clicking in the yellow square under the Case Number section, or you may select multiple cases per county and click Auto Fill. This will allow you to add multiple case numbers in sequential order.
- When you receive case numbers and court dates, you will use the information to create a Docket, which will group cases according to their court date and time. Select cases that are going to court on the same date and time, and click Create Docket. Follow the prompts, and the cases will then be grouped according to this information.
- You may wish to print the Docket Summary prior to Court. You may do so by clicking the printer icon under the Docket Notes section on your Dockets View of your In Process tab. You may also print Attorney Notes by clicking the printer icon under Case Notes.
- After the court date takes place, you must update a result for the client. You may do so by clicking in the yellow box under Results on your Cases View page, or you may update multiple results by selecting the cases and clicking Update Results. Choose the appropriate result from the drop-down menu.
- Remember: The system will not allow the client to file a Writ until the appropriate waiting period in their county has lapsed. You MUST be sure to have updated Case Numbers, Court Dates, and Court Results, or the system will not be able to effectively trigger the Writ function for the client.
- Click on New Writs, and select the Writs per county that you would like to process. Click Print, and choose your Writ forms. View your pre-populated forms, and print them to be filed with the court. Then, click Process to remove the cases from your New Writs queue.
- Click on New Dismissal, select the cases per county, and click Print to view your forms just as you do for Evictions of Writs. Print your Dismissal forms, then click Process to remove the cases from your New Dismissal queue.
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